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Consumer Notice

FOR   CALIFORNIA   ORIGINATED
TRANSACTIONS - Right to Refund

You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Sigue Corporation does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you. If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted you have a right to a refund of your money. If you want a refund, you must mail or deliver your written request to Sigue Corporation at 13291 Ralston Avenue, Sylmar, CA 91342.If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorney’s fees pursuant to Section 1810.5 of the California Financial Code.

Contact Us


Customer Service

Hours of Operation:

5AM to 9PM Pacific Time, 7 days a week

If for any reason you are not satisfied with the service you received or are experiencing a problem with a money transfer transaction, please contact us.

Call customer service at 1-800-356-2026

E-mail: CustomerService@JITPay.com

If your call is regarding a specific wire transfer transaction:

Be sure to have your receipt to give the operator the transmission order number (pin#). Be sure to have the sender’s name and/or beneficiary’s name, too.
Headquarters

Corporate Headquarters

Sigue Corp.
13291 Ralston Ave.
Sylmar, California 91342
Phone: 800-913-9599 / 818-837-5939
Fax: 818-837-7440
 
 
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